Shipping Policy

Thank you for choosing Seoraa for your fashion needs!

We are dedicated to providing you with a seamless and delightful shopping experience. This Shipping Policy outlines important details regarding the shipping and delivery of your orders. Please review it carefully before making a purchase.

SHIPPING METHODS & TIMEFRAMES:

Domestic ( PAN INDIA)

We offer two shipping methods for your convenience:

a. Standard Shipping (Free):

We provide free standard shipping for all prepaid orders. The estimated delivery time for standard shipping is 7-10 business days from the date of order processing. Please note that this timeframe is an estimate and may vary depending on factors beyond our control, such as unforeseen weather conditions or carrier delays.

b. Cash On Delivery (Rs. 99)

If opt for Cash on Delivery, additional Rs.99 is applied on the order. The estimated delivery time remains same as standard i.e. 7-10 business Days. Please note that this timeframe is an estimate and may vary depending on factors beyond our control, such as unforeseen weather conditions or carrier delays.

c. Express Shipping (Additional Charge):

If you require expedited delivery, we offer express shipping for an additional charge of Rs. 249 With express shipping, you can expect your order to arrive within 2-5 business days from the date of order processing. Please note that express shipping is available for selected locations only.

 

INTERNATIONAL 

For international orders, only prepaid orders are accepted, and COD is not available. Our standard international charges are Rs. 2499 which takes 15-25 business days , might be delayed due to certain areas or security. We don't offer express shipping for international orders.

 

 

SHIPPING RATES

Domestic:

Prepaid Orders: Free

COD charges: Rs. 99

Express Shipping: Rs. 249

Please note: Express shipping requires prepayment at the time of placing your order as the courier partner of our express shipping doesn't offer COD (Cash on Delivery).

International

International shipping: Rs. 2499 

 Please note: International shipping requires prepayment at the time of placing your order. We don't offer COD or Express shipping for International orders. 

ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also access the tracking information by logging into your account on our website. You can get in touch with our team for the same.

 

SHIPPING POLICIES

Address Accuracy: It is essential to provide accurate and complete shipping information when placing an order. Please double-check the shipping address to ensure its correctness. We cannot be held responsible for any delays or non-delivery of orders due to incorrect or incomplete addresses provided by the customer.

Shipping Restrictions: Certain orders might get delayed due to any sort of restriction or regulations imposed by local authorities or government due to any festival or event.

Delivery Issues and Lost Packages: In the event of a delivery issue or if your package is lost during transit, please contact our customer support team. We will work with the shipping carrier to investigate and resolve the matter. However, please note that we cannot be held responsible for delays or losses caused by the shipping carrier or factors beyond our control.

Returns and Exchanges: For information about returns and exchanges, please refer to our Return Policy, which provides details on eligibility, procedures, and any associated costs. 

Contact Us: If you have any questions or require further assistance regarding our Shipping Policy or any other matter, please don't hesitate to contact our customer support team. We are here to help and ensure your shopping experience is enjoyable.

Note: This Shipping Policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.